Returns & Exchanges 2016-12-29T20:28:33+00:00

Returns & Exchanges

DVDs are not returnable.

Other returned merchandise will not be accepted without prior authorization. Claims for returns must be made within 5 days of receipt of order. Return shipping costs will be at the customer’s expense. Only defective or item(s) of customer size error is subject to return. Dirty, soiled, or worn garments, or any merchandise without tags, will not be accepted for credit. Returns will be inspected prior to issuing credit.

Your card will be credited once we have received and processed your return, typically, within 7-10 business days after the item is shipped back to us. Your credit card will be credited for the price of the product(s) and any taxes, excluding shipping costs. Credit card companies vary on the time it takes for credit to appear on their customers’ records, so please allow one to two billing cycles for the refund to appear on your statement.

We reserve the right to deduct a restocking fee of up to 20% of the returned item(s) retail price. Customized items are not eligible for a refund. Sale items are not eligible for a refund.

Please contact us by phone at 1.800.WHY.SKID, or email us at to receive return authorization.

“Please let Gary and Lea know that I flew home to CA on Sunday, and I came into the exact situation that Lea drilled us on in the driving course. I was driving the appropriate, speed as Gary instructed, which gave me time to react and plan. I did what Lea taught; it was a reflex! I couldn’t believe it. Please tell Gary and Lea thank you!!! Already saved me and my kids from a wreck the next day!!”