Cancellation of Safety Classes
We operate in a short winter season and our capacity is limited. In order to keep the cost as affordable as possible for the everyday driver, we have implemented the following policy: If you decide to cancel your reservation, you will receive a full refund up to (7) seven days prior to your class date. If you must cancel within seven days of your class, it is your responsibility to find someone to take your place. If you do find someone to take your seat, we will issue you a refund once payment has been received for your replacement. If you cannot find someone to replace you, we will make every effort to fill your seat. If, however, your seat goes unfilled due to your late cancellation, you will not receive a refund for that seat.
Cancellation of Performance Classes
Cancellation of performance classes: Due to limited seat availability and intensive instructor scheduling, we require 30 days' notice should you decide to cancel your reservation. If you cancel within 30 days of your scheduled class date, you will not receive a refund unless you find a replacement or we are able to resell your seat before your class date.
Cancellation of Performance and Custom/Corporate Courses
Custom and corporate group classes are also subject to our 30-day cancellation policy.
I just wanted to send a note of appreciation for all your efforts last weekend. The class turned out to be a great experience and it was because of the people involved. The class is something that I would recommend to my friends and colleagues, not just because of what you learn, but because you guys care about the customer.
~ Great Experience