We operate during a very short winter season with a limited number of seats. When you complete your registration, you remove one or more of those seats from availability to others. Consequently, we have a strict cancellation policy for all of our classes. Knowing that your plans can change, we will refund you according to the following should you wish to cancel:
You may cancel up to seven (7) days before your First Gear or Second Gear class and receive a full refund. If you must cancel within seven (7) days of your class, it is your responsibility to find someone to take your place. If you do find someone to take your seat, we will issue you a refund once full payment has been received for your replacement. If you cannot find someone to replace you, we will make every effort to fill your seat. If, however, your seat goes unfilled due to your late cancellation, you will not receive a refund for that seat.
Due to intensive demand, preparation and scheduling, our Third, Fourth and Fifth Gear classes require a 30-day cancellation. We will refund you in full if you cancel a performance class up to 30 days before your scheduled class date. If you cancel within 30 days of your class date for any reason, you will not receive a refund unless either you find someone to take your seat, or we are able to resell your seat.
Custom and corporate group classes are also subject to our 30-day cancellation policy.